Guarantee

Guarantee

Your Manhattan kitchen furniture is guaranteed for a full two years from the date of legal completion.

What is covered:

• Any fault arising from defective workmanship or material failure
• Faults will be resolved free of charge. If repair is impractical the item will, at our discretion, be replaced

What is not covered:

• Gloss laminate worktops
• Breakdowns or failure caused by:
• Poor handling, storage or installation by the purchaser or any contractors other than those specifically retained by Manhattan Furniture;
• Damage due to impact or other accidental external cause;
• Negligence or wilful misuse;
• Appliances or other specialist products such as sinks and taps that are covered by a separate manufacturer's guarantee (refer to appliance user guide for details)
• Cupboard lighting
• Exact matching of replacement or additional doors/drawers
• Deterioration from fair wear and tear
• Door adjustments/alignment
• Products that have been moved are also excluded

Additional kitchen furniture purchased after the date of legal completion is covered by the Manhattan 2-year Guarantee (subject to product availability).

Any labour costs for refitting are not covered by the Guarantee and will be quoted separately.

Items replaced under Guarantee do not restart the Guarantee from this point.

Under our policy of continuous improvement we reserve the right to replace any product that has failed under the terms of the Guarantee with the nearest equivalent.

Reasonable opportunity must be given to inspect the product where it is installed. If removed, the product must be retained for inspection.

Liability is limited to the single product in question and not to the whole kitchen. This Guarantee does not extend to cover consequential loss or damage or installation costs arising from the defective product. This Guarantee is not transferable and does not in any way affect the statutory rights of the consumer.

Download the Customer Care Policy